Redressal of investor grievances through the SEBI Complaint Redressal (“SCORES”) Platform and linking it to Online Dispute Resolution platform:
SCORES is a centralised web-based complaint redressal facilitation platform for the benefit of the aggrieved investors, whose grievances against listed company, registered intermediary or market infrastructure institution (“Entities”) remain unresolved. SEBI has, vide Circular SEBI/HO/OIAE/IGRD/CIR/P/2023/156 dated September 20, 2023, revised the framework for handling of complaints received through SCORES platform for Entities and for monitoring the complaints by designated bodies.
